Payment

We accept credit card, escrow, and money transfer. If you need to pay us by other means, please contact us by email.
Before payment, please double check your delivery information: address, name, zip code, phone numbers, etc.

Shipping program

1. Shipment will be arranged within 10 days after receiving payment.

2. We usually use Express (China Post EMS) to carry the package after the costumes are finished, which only takes 7-10 working days for delivery. If needed, please feel free to contact us for other details, shipping cost and time, thank you!

Return and Exchange Policy

All our items will be checked and packed in good condition before shipping. We will do our best to satisfy all our customers. If for any reason you are not satisfied, you may return the item to us under the original condition within 7 days of receipt for a refund or an exchange. Before returning the item, please contact us for the detailed return exchange instruction. We will refund you after receiving the returned items. Buyer will pay for the shipping cost for returning the items.

Comments

Your satisfaction and comments are very important to us. If you like our products and service, please take a minute to leave us a positive feedback and 5 stars. We will appreciate it very much. If you are not satisfied, please feel free to contact us before leaving a Neutral or Negative feedback, we will try our best to resolve the problem.

Thank you for shopping at cosplayfly, I hope you enjoy your shopping here!